Contact

Talk directly with the SmartMenuScan team.

SmartMenuScan is free to start — no setup fees, no hardware. Pro and Ultra plans unlock advanced features like table ordering, staff alerts, and analytics. If you need anything, email smartmenuscan@gmail.com with your restaurant name plus a quick summary and we'll route it instantly to the right teammate.

Our Commitment to Support

We understand that when you are running a restaurant, time is your most valuable asset. The middle of a Friday dinner rush is not the time to be waiting on a support ticket. That is why our entire support infrastructure is built around speed and accuracy. Our team works hand-in-hand to ensure your digital menus are always up and running perfectly.

SmartMenuScan is a fully remote, bootstrapped product built specifically for the hospitality sector. We operate lean and keep the core QR menu free for every restaurant. Questions, issues, or ideas — we read every email personally at smartmenuscan@gmail.com.

Channel

Menu setup & edits

Need help uploading dishes, updating prices, or refreshing your QR? We walk you through it for free.

avg. response — 6 business hours

Channel

Platform sustainability

Curious about how ads keep SmartMenuScan running? We manage every sponsorship and share policy details here.

avg. response — 1 business day

Channel

Privacy & compliance

Data deletion, access requests, or questions about diners’ analytics go straight to the founders.

avg. response — 24 hours

Need priority help?

  1. Include screenshots, menu slugs, or QR links so we can reproduce issues quickly.
  2. Mention if your question involves privacy or our ad-supported model so we can escalate automatically.
  3. Keep an eye on your inbox—responses come from smartmenuscan@gmail.com.