Contact

Talk directly with the SmartMenuScan team.

SmartMenuScan is totally free for restaurants and always will be. There are no invoices, pro tiers, or ad obligations for owners—ever. If you need anything, email smartmenuscan@gmail.com with your restaurant name plus a quick summary and we'll route it instantly to the right teammate.

Our Commitment to Support

We understand that when you are running a restaurant, time is your most valuable asset. The middle of a Friday dinner rush is not the time to be waiting on a support ticket. That is why our entire support infrastructure is built around speed and accuracy. Our team works hand-in-hand to ensure your digital menus are always up and running perfectly.

SmartMenuScan is a fully remote, bootstrapped product built specifically for the hospitality sector. We operate lean so we can keep the platform 100% free for every restaurant that relies on it. Questions, issues, or ideas — we read every email personally at smartmenuscan@gmail.com.

Channel

Menu setup & edits

Need help uploading dishes, updating prices, or refreshing your QR? We walk you through it for free.

avg. response — 6 business hours

Channel

Platform sustainability

Curious about how ads keep SmartMenuScan free? We manage every sponsorship and share policy details here.

avg. response — 1 business day

Channel

Privacy & compliance

Data deletion, access requests, or questions about diners’ analytics go straight to the founders.

avg. response — 24 hours

Need priority help?

  1. Include screenshots, menu slugs, or QR links so we can reproduce issues quickly.
  2. Mention if your question involves privacy or our ad-supported model so we can escalate automatically.
  3. Keep an eye on your inbox—responses come from smartmenuscan@gmail.com.