Legal
Last updated: June 2025
Your privacy matters. This policy explains what data SmartMenuScan collects, how we use it, and how we protect it. We do not sell your data. We collect no personal data from diners who scan QR codes or view public menus — only anonymous scan counts to power restaurant analytics.
When you register, we collect your name, email address, and restaurant details (name, address, description). When you use paid features, payment processing is handled entirely by Razorpay — we do not store your card or bank details. Razorpay may collect and process payment information under their own privacy policy.
We do not collect any personal data from customers who scan your QR code or view your public menu. We record anonymous scan counts (a number tied to the menu, not to any individual) solely to power your analytics dashboard. No diner identity, device, or session information is stored.
For advertisers and sponsors, we store only the information required to display their sponsored content on public menu pages — such as ad creatives, display details, and campaign configuration. This data belongs to the advertiser and is used solely to serve their placement.
We also collect usage data and error logs from authenticated sessions to improve reliability and fix bugs.
We use the information we collect to: provide and operate the SmartMenuScan platform; process subscription payments via Razorpay; send transactional emails (account confirmation, billing receipts, plan change notices); provide customer support; and improve the platform.
We do not sell your personal data to third parties. Since we collect no diner data whatsoever, there is nothing to share or target. Sponsored content on public menu pages is served based on the ad configuration set by the advertiser — not on any diner behaviour or profile.
Public-facing menu pages include sponsored content placements sold directly by SmartMenuScan to vetted businesses. These placements are displayed across all plan tiers — Free, Pro, and Ultra.
We collect zero personal data from diners who view these pages. No tracking pixels, no session identifiers, no diner profiles. Sponsored content is displayed purely based on the advertiser's own campaign configuration — not on any diner behaviour. We store only the advertiser's ad content and display settings needed to serve the placement correctly.
Sponsored content appears only on public menu pages. It does not appear in the restaurant management dashboard or any authenticated section of the platform.
If you are a diner with questions about a specific sponsored placement, contact us at smartmenuscan@gmail.com.
We share data only in the following limited circumstances:
• Razorpay: to process subscription payments for Pro and Ultra plans. • Supabase: our database and authentication infrastructure provider, which stores your data on secure servers. • Legal requirements: if required by law, court order, or to protect the safety and rights of our users or the public.
We do not sell restaurant owner data or diner personal data to third parties, advertisers, or data brokers.
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain certain records for legal or tax compliance purposes.
Order history and billing records are retained for a minimum of 7 years in accordance with Indian financial record-keeping requirements.
We implement industry-standard security measures including encrypted data transmission (HTTPS), row-level security in our database, and access controls to protect your information. However, no system is completely secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorised access to your account.
You may access, update, or delete your account data at any time from the Settings section of your dashboard. If you wish to export or permanently delete all data associated with your account, contact us at smartmenuscan@gmail.com and we will fulfil your request within 30 days.
SmartMenuScan is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notice. Continued use of the platform after the effective date of an updated policy constitutes acceptance of the changes.
For privacy-related questions or requests, email smartmenuscan@gmail.com. We aim to respond within two business days.
Questions? Email smartmenuscan@gmail.com · Also see our Terms of Service