Legal
Last updated: September 2026
Your privacy matters. This policy explains what data SmartMenuScan and its service providers may process, how it is used, and how it is protected. We do not sell your personal data. SmartMenuScan records anonymous scan counts for restaurant analytics, while third-party advertising providers may process limited technical data when an advertisement loads.
When you register, we collect your name, email address, and restaurant details (name, address, description).
We do not collect any personal data from customers who scan your QR code or view your public menu. We record anonymous scan counts (a number tied to the menu, not to any individual) solely to power your analytics dashboard. No diner identity, device, or session information is stored.
For advertisers and sponsors, we store only the information required to display their sponsored content on public menu pages — such as ad creatives, display details, and campaign configuration. This data belongs to the advertiser and is used solely to serve their placement.
We also collect usage data and error logs from authenticated sessions to improve reliability and fix bugs.
We use the information we collect to provide and operate SmartMenuScan, send transactional account emails, provide customer support, and improve the platform.
We do not sell your personal data to third parties. Public menu pages may contain both placements sold directly by SmartMenuScan and advertisements supplied by a third-party advertising network. The network may process technical information as described below.
Public-facing menu pages may include sponsored content placements sold directly by SmartMenuScan and banner advertisements supplied by Adsterra.
Our directly sold sponsored placements do not use diner profiles. Adsterra is an independent advertising provider and may receive technical information such as IP address, browser and device information, page URL, ad interactions, cookies or similar identifiers when its banner loads. Adsterra processes that information under its own privacy and cookie policies. SmartMenuScan does not receive the identity of individual diners from the banner placement.
Sponsored content appears only on public menu pages. It does not appear in the restaurant management dashboard or any authenticated section of the platform.
If you are a diner with questions about a specific sponsored placement, contact us at smartmenuscan@gmail.com.
We share data only in the following limited circumstances:
• Supabase: our database and authentication infrastructure provider, which stores your data on secure servers. • Adsterra: to supply and measure third-party banner advertisements on public menu pages. • Legal requirements: if required by law, court order, or to protect the safety and rights of our users or the public.
We do not sell restaurant owner data or diner personal data to third parties, advertisers, or data brokers.
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain certain records for legal or tax compliance purposes.
Advertising transaction records may be retained where required for legal or tax compliance.
We implement industry-standard security measures including encrypted data transmission (HTTPS), row-level security in our database, and access controls to protect your information. However, no system is completely secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorised access to your account.
You may access, update, or delete your account data at any time from the Settings section of your dashboard. If you wish to export or permanently delete all data associated with your account, contact us at smartmenuscan@gmail.com and we will fulfil your request within 30 days.
SmartMenuScan is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notice. Continued use of the platform after the effective date of an updated policy constitutes acceptance of the changes.
For privacy-related questions or requests, email smartmenuscan@gmail.com. We aim to respond within two business days.
Questions? Email smartmenuscan@gmail.com · Also see our Terms of Service